Refunds and Returns

Due to the perishable nature of our products, we are not able to accept returns and we do not offer refunds. However, if you encounter any issues with your order, please email us at info@chubbycookieco.com to provide us with further details. We will try our best to make things right and ensure you are satisfied with your order.

 

Order Cancelations

Since all of our cookies are baked-to-order for ultimate freshness, order cancelations must be submitted at least 24 hours in advance of scheduled pickup, delivery, or shipment.

 

Shipping Fees

Shipping fees are non-refundable.